bloom™ hearing specialists as a brand was born in 2012. The Australian clinical network was born through acquisition of key independent clinics, and we value the independent thinking of our clinicians. We are part of global network across more than 15 countries, with 400 branches and over 1,000 hearing specialists.
We have 55 permanent locations and over 170 visiting sites across Australia.
Our clinics are staffed by university qualified hearing specialists and dedicated customer service staff. We have a commitment to ongoing measurement and improvement of engagement.
Our service exists for all Australians over 4 years of age with a hearing concern, predominantly focussed on the adult population.
We are committed to service excellence, we listen to our customers and we use Net Promoter Score (NPS) to facilitate this.
Improvement.